Privacy Policy

DYSGRAPHIA LIFE
PRIVACY POLICY
Effective October 12, 2019

 

At Dysgraphia Life, we understand your story is personal and deserves enough protection to make you feel comfortable. To meet your needs, our Privacy Policy advises you about the information we collect, how we collect it, how we secure and protect it, and what choices you have about how that information is used. Dysgraphia Life knows that privacy and security is important to every one of our users. Our commitment to privacy and security guides every decision we make about how, where, and when to collect information from users.

 

A primary concern for us is you feel safe using our website to talk about your experience with dysgraphia, or a family member’s experience. Because of this, we aspire to protect your personal data, and maintain your privacy in accordance with the terms below.

 

Acceptance of Terms

By using the Dysgraphia Life website, you are accepting the terms described in our Privacy Policy, and all other policies described on our website.

 

IMPORTANT NOTICE FOR INDIVIDUALS UNDER THIRTEEN (13) YEARS OF AGE

 

Dysgraphia Life is intended only for individuals over the age of thirteen (13). By using our website, making an account, or participating in any of our services, you agree and certify that you are over thirteen (13) years of age. Dysgraphia Life shall terminate any account and related content generated by any individual under the age of thirteen (13) when Dysgraphia Life has actual knowledge of that individual’s age. Further, that individual shall be barred from the use and enjoyment of our services until they attain the age of thirteen (13).  

Cookies

 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit https://www.allaboutcookies.org.

 

The Dysgraphia Life website is hosted on the Wix.com platform, and contains first-party and third-party cookies on our website. For more information about cookies included with every Wix.com platform, and for information on how Wix handles site visitors' data, please click on the Wix.com privacy policy here.

 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, many of our website features may not function without cookies.

 

 

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  1. Keeping you signed in so that you may participate in the features of our website only available to registered users;

  2. Identifying registered members;

  3. Understanding how you use our website so that we may improve the performance of our website and your user experience; and

  4. Improving your experience on our website with tailored advertisements as described below.

 

There are a number of different types of cookies, however, our website uses:

  1. Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  2. Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.  You may limit or block those cookies by managing the privacy settings in your browser or with the third party.

 

a) Google AdSense

Third party vendors like Google use cookies that enable Google and its partners to serve ads to you based on your previous visits to this website and other websites. You may opt-out of the use of these personalized ads from Google by clicking the link to the Ads Settings page. Alternatively, you may opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting www.aboutads.info.

 

b) Google Ads

We use cookies to provide a remarketing feature, so that you can see personalized ads on other websites. Third party vendors like Google use these cookies to show you relevant ads across different websites based on your visits to our website and other websites. You may opt-out of the use of these personalized ads from Google by clicking the link to the Ads Settings page. Alternatively, you may opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting www.aboutads.info. For more information about Google AdWords, please visit the Google Remarketing Website and the Google Privacy Policy.

 

c) Google Analytics

We use Google Analytics’ 3rd-party audience data such as age, gender and interests to better understanding the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the Google Ads Settings page. Alternatively, you may opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting www.aboutads.info.  Because those opt-out and preference control pages are specific to the individual browser used to visit it, and that website is not operated by Dysgraphia Life, we are unable to perform the opt-outs on your behalf.

 

d) Facebook Pixels

We may use “pixels” from Facebook Inc., (“Facebook”) on our website. With its help, we can keep track of what users do after they see or click on a Facebook advertisement. This enables us to monitor the effectiveness of Facebook ads for purposes of statistics and market research. Data collected in this way is anonymous to us, which means we cannot see the personal data of individual users. However, this data is saved and processed by Facebook. Facebook can connect this data with your Facebook account and use it for its own advertising purposes, in accordance with Facebook’s Data Policy which can be found at https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and outside of Facebook. A cookie can also be saved on your device for these purposes.

 

Please click here if you would like to withdraw your consent https://www.facebook.com/settings/?tab=ads.

 

e) Amazon Affiliate Program

Dysgraphia Life is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. For more information on the way Amazon uses your data, you can follow the link to the Amazon Privacy Notice.

 

What data do we collect?

 

Dysgraphia Life collects web traffic information and also collects certain personal information if you choose to provide it to us. We only share web traffic data on an aggregated basis. This means that any web traffic we share will not be able to identify your personal web traffic.

 

We also collect information such as your name and email address, so that we may set up your account on our website and respond to any of your inquiries. We use this information to help with optional online activities such as email lists and promotional offers.  You can opt-in or opt-out of our optional activities at any time. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.  We also may ask you how dysgraphia or difficulty writing affects you -- e.g. that you have trouble writing generally, you have dysgraphia personally, or that you are a caregiver of someone with dysgraphia, an educator, a therapist, etc.  You are not required to provide this information and may remove any designation at any time.

 

Finally, we collect any information that you create on our website, such as the content of a post on our Dysgraphia Life blog. If you do not request information or services from Dysgraphia Life, or otherwise provide us with personal information, then we will not have any information about you beyond your web traffic.

 

 

How do we use your data?

 

We use aggregated data to help improve our website and its services. If you did not provide personal information to us, then we will not have personally identifiable information about you. If you did provide personal information to us, we may:

  1. Manage your account;

  2. Process any transactions you complete on our website;

  3. Use your contact information to respond to your query or request;

  4. Enter your name into our database and may contact you to supply you with information and news about Dysgraphia Life;

  5. Request contributions of time or money;

  6. Email you with special offers on other products and services we think you might like;

  7. Adding you to our mailing list;

  8. Use the data to understand how you use the website, and to improve our service to you;

  9. Ask you to complete a survey or participate in a research study; or

  10. Contact you for other matters of a similar nature.

 

We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. If you choose to make an account with these outside companies, please see their privacy policies and terms of service.

 

If you opt-in to our email services, we add your name and email address to the Dysgraphia Life mailing list, which is managed via Mailchimp. Please see the Mailchimp privacy policy for more information. You may unsubscribe at any point by clicking the unsubscribe link at the bottom of any emails received. You may also unsubscribe at any time by emailing us at info@dysgraphia.life or changing your preferences on your account page.

 

We may provide the option for you to pay for orders submitted or non-tax deductible donations made on our website using PayPal.  PayPal does not give us access to your credit card or bank account data. According to PayPal's Privacy Policy, when you visit the PayPal website or use PayPal Services, PayPal may collect data on the pages you access, your computer IP address, device identifiers, the type of operating system you’re using, your location, mobile network information, standard web log data and other information. It may also collect information about your transactions and your activities, including contact, financial and personal information. PayPal does not share your personal information with third parties for their marketing purposes without your explicit consent. It shares with us only the billing address and order details required for order processing. For more details, see PayPal's Privacy Policy.

 

We may participate as an Amazon associate and derive referral fees by providing you links to products and other content on Amazon.com that may be useful to you or the people in your life that have dysgraphia or writing difficulties.  If you make a purchase through Amazon after following a link from our website, as an Amazon Associate, we would earn a commission off your qualifying purchase.  Amazon does not share any of your payment or shipping information with us, and you would be subject to Amazon’s privacy policy and terms of service for any purchases placed through their website.

 

Except as previously described, we will not disclose your personally identifiable information to third parties that could be used to contact you. We may, however, provide aggregated data (such as a number of website users expressing interest in specific information about dysgraphia) to third parties.

 

In the following limited circumstances we will consider, and may release, personal information to third parties:

  1. To comply with legal requirement such as a law, regulation, search warrant, subpoena, or court order;

  2. If Dysgraphia Life hires another organization to provide a service on its behalf, the organization will only be provided with information required to perform the service and the organization will be prohibited from using that information for any purpose other than providing the service; or

  3. In special cases, such as a physical threat to you or others.

 

 
How do we store your data?

 

Dysgraphia Life keeps all your personal information confidential on a password-protected system and can only be accessed by our website administrators.

 

We utilize the Wix.com platform for web hosting and the storage of your information is subject to the Wix.com privacy policy at https://www.wix.com/about/privacy.  Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.  Our administrators will not have access to your full credit card number.

 

If you delete your account and terminate your relationship with Dysgraphia Life, then Dysgraphia Life will, at your request, delete any information used to create that account.  However, Dysgraphia Life may maintain information on any purchases you made for our accounting and tax purposes.

 

Marketing

 

Dysgraphia Life would like to send you information via our email list about products and services of ours that we think you might like, as well as those of our partner companies. If you opt in to have your information shared with third parties, the organizations that may receive your information for marketing purposes include:

 

Mailchimp.com

Our marketing email services may be provided by the newsletter distribution platform “Mailchimp”. The email addresses of our email recipients and other information you provide to Mailchimp are stored in accordance with its Privacy Policy. Mailchimp will only obtain information through our website if it is voluntarily given to Mailchimp by you, and you may opt-out at any time by clicking here.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes or giving your data to our affiliated companies.

 

If you no longer wish to be contacted for marketing purposes, please click here.

 

Special Provisions for California, the United Kingdom, and the European Union

California

 

If you are a resident of California, then you have the right to request in writing: 1) disclosure of your personal data that we have collected, and how that data is used; 2) a copy of the specific data identifiable to you that we have collected; 3) deletion of specific personal data identifiable to you; and 4) that we restrict the sale of your personal data. Dysgraphia Life understands that your privacy is important, and we will never retaliate against you or condition your use of our service on you not exercising your rights.

 

Please note that California residents are limited to two (2) such disclosure requests in a 12-month period. If you make a request, Dysgraphia Life will need to collect your personal data to verify your identity, and we will respond within forty-five (45) days of receiving a request.

 

To submit a request for information or deletion, please call us at our toll-free number or send us an email. The phone and email information can be found below in our Contact Information section.

 

If you do not wish for any of your personal information to be sold, please opt-out by clicking on the link below:

 

Opt-Out/Unsubscribe

 

This link can also be found at the bottom of our website.

 

The U.K. and the E.U.

 

Dysgraphia Life works diligently to comply with the E.U. General Data Protection Regulation (GDPR). Individuals from the U.K. and the E.U. may exercise certain powers over their personally identifiable data that was collected by us, including:

  1. Accessing any personally identifiable data;

  2. Correcting any errors in your data;

  3. Demanding that we delete your personally identifiable data; and

  4. Restricting the processing of your data.

 

We may charge a small fee to comply with your request. If you have any questions or concerns about your data, please contact us using our contact information below.

 

If you reside in the UK or the EU, and wish to report a complaint, please contact the Information Commissioner’s Office, or the analogous authority for your country of residence.

 

Data collected and sold by category (as of 10/12/2019)

 

Personal Information Disclosed for a Business Purpose

 

No personal data was disclosed for any business purpose within the previous 12 months.

 
Privacy policies of other websites

 

Our website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

 

Dysgraphia Life reserves the right to modify or update all of the policies contained in this website. We will notify you when any changes occur.

Contact Information

 

If you have any questions about our Privacy Policy, the data we collect, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email us at: info@dysgraphia.life

 

Call us toll-free: 844-964-0104

We Need Your Support Today!

Dysgraphia Life

Our purpose is to provide information, education, beneficial products and services to  those with learning disabilities and writing difficulties.

Email: info@dysgraphia.life

© 2020 Dysgraphia Life Benefit Corporation. Please read our Terms of Service and Privacy Policy.

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